Shipping & Delivery Policy

Last Updated: 24 August 2026

This Shipping & Delivery Policy explains the terms and conditions applicable to the delivery of products purchased from SAANVI COMPIFY through our website:

Website: shop.saanvicompify.com

SAANVI COMPIFY aims to process and deliver customer orders safely and within the estimated delivery time communicated at the time of purchase.

1. Order Processing

Orders are normally processed after successful confirmation of payment.

Processing time may vary depending on:

• Product availability
• Order volume
• Product type
• Supplier/manufacturer availability
• Customer verification requirements
• Customized or specially procured products
• Other operational circumstances

Orders containing products that require special procurement or configuration may require additional processing time.

If there is a significant delay in processing an order, we may contact the customer using the contact information provided with the order.

2. Delivery Area

We may deliver products to locations where delivery service is available through our selected courier or logistics partners.

Delivery availability may vary depending on the product, destination, courier service, and other logistical factors.

Certain remote, restricted, or otherwise non-serviceable locations may not be eligible for delivery.

If a particular delivery location is not serviceable, we may contact the customer and provide an appropriate resolution, which may include cancellation and refund where applicable.

3. Estimated Delivery Time

The estimated delivery time will depend on the destination, product availability, courier service, and other relevant factors.

Any delivery date or timeframe displayed on the website is an estimated timeframe and not a guaranteed delivery date, unless expressly stated otherwise.

Delivery may be delayed due to circumstances beyond our reasonable control, including:

• Courier or logistics delays
• Weather conditions
• Natural disasters
• Floods or other environmental events
• Government restrictions
• Strikes or transportation disruptions
• Public holidays
• Address-related issues
• Incorrect or incomplete customer information
• Remote-area delivery
• High demand or exceptional order volume
• Other unforeseen circumstances

4. Shipping Charges

Applicable shipping or delivery charges, if any, will be displayed or communicated to the customer before completion of the order.

Shipping charges may vary depending on:

• Delivery location
• Product weight or size
• Product category
• Courier charges
• Special handling requirements
• Other applicable logistical factors

Where free shipping is offered, the applicable terms of the offer will apply.

5. Payment and COD

Cash on Delivery (COD) is not available on SAANVI COMPIFY.

Customers must complete payment using the payment methods made available on our website before the order is processed for delivery.

An order will generally not be dispatched until successful payment confirmation is received.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

The customer should provide:

• Full name
• House/building number
• Street/locality
• City/town
• State
• PIN/ZIP code
• Valid mobile number
• Any other information necessary for delivery

SAANVI COMPIFY is not responsible for delivery delays, failed delivery, return-to-origin, or additional charges resulting from incorrect, incomplete, or inaccurate delivery information provided by the customer.

7. Order Tracking

Where tracking information is provided by the courier or logistics partner, the customer may receive a tracking number or tracking link.

Customers can use the tracking information to monitor the status of their shipment.

Tracking availability may depend on the courier service used for the order.

8. Delivery Attempts

The courier partner may make one or more delivery attempts according to its operational procedures.

If delivery cannot be completed because:

• The customer is unavailable
• The address is incorrect
• The customer refuses delivery
• The delivery location is inaccessible
• The customer cannot be contacted
• The customer does not provide required information

the shipment may be returned to the sender.

Any additional shipping or re-delivery arrangement may be subject to applicable charges and will be communicated to the customer where applicable.

9. Damaged Package at Delivery

Customers are advised to inspect the outer packaging at the time of delivery, where reasonably possible.

If the package appears visibly damaged, opened, tampered with, or materially compromised, the customer should:

• Take photographs/videos of the package before opening it, where possible.
• Report the issue to the courier/delivery person where appropriate.
• Contact SAANVI COMPIFY as soon as possible.
• Keep the original packaging and all related materials.

For damaged or defective products, customers should follow our Return & Refund Policy.

10. Wrong or Missing Product

If you receive a product that is different from the product ordered, or if any item appears to be missing from the shipment, please contact SAANVI COMPIFY as soon as possible.

Please provide:

• Order number
• Product details
• Photographs/videos of the received package and product
• Shipping label
• Description of the discrepancy

We may verify the issue before providing a replacement, refund, or other applicable resolution.

11. Partial Shipment

Depending on product availability and logistics, an order containing multiple products may be shipped in more than one package.

Where applicable, customers may receive separate tracking information for different shipments.

Any applicable delivery charges will be handled according to the terms communicated at the time of purchase.

12. Product Availability and Delayed Orders

If an ordered product becomes unavailable after the order has been placed, SAANVI COMPIFY may contact the customer regarding the available options.

Depending on the circumstances, the customer may be offered:

• An alternative product
• A revised delivery timeframe
• Cancellation and applicable refund

Any refund will be processed according to our applicable refund terms.

13. Delivery of Large or Special Equipment

Certain products such as large printers, networking equipment, CCTV equipment, or other specialized products may require special handling or delivery arrangements.

Additional delivery or installation requirements may apply depending on the product and destination.

Where such arrangements affect the order, the customer will be informed where reasonably possible.

14. Installation and Service Visits

Delivery of products and technical services are separate.

For services such as:

• CCTV installation
• Networking installation
• Computer servicing
• Printer servicing
• On-site technical support
• Installation/configuration services

SAANVI COMPIFY may schedule a service visit with the customer.

The service date and time may depend on technician availability, customer location, service requirements, and other operational factors.

Service or installation charges are subject to the applicable Service Terms and are non-refundable once the service or installation has been performed or completed, except where required by applicable law.

15. Customer Responsibility for Installation

For installation services, customers are responsible for providing:

• Safe access to the installation/service location
• Necessary permissions from the property owner/authority, where applicable
• Required electricity/power supply
• Required internet/network connection, where applicable
• Suitable installation space
• Access to necessary equipment or systems

Additional work, materials, wiring, civil work, electrical work, or other requirements not included in the original quotation may incur additional charges.

16. Delivery Delays Beyond Our Control

SAANVI COMPIFY shall not be responsible for delays caused by circumstances beyond our reasonable control.

These may include:

• Natural disasters
• Severe weather
• Floods
• Fire
• Government restrictions
• Transportation disruptions
• Strikes
• Public emergencies
• Courier disruptions
• Internet or system failures affecting logistics
• Unforeseen supply-chain problems
• Other force majeure circumstances

In such cases, we will make reasonable efforts to assist the customer and provide updated information where available.

17. Delivery Confirmation

Delivery may be considered completed when the courier or authorized delivery partner records the shipment as delivered to the address provided by the customer.

Customers should ensure that the correct recipient is available to receive the shipment.

Where applicable, delivery may require OTP, signature, identity verification, or other confirmation as determined by the courier partner.

18. Changes to Delivery Address

Customers should verify their delivery address before completing an order.

Requests to change the delivery address after placing an order may not always be possible.

If an address change is requested, SAANVI COMPIFY may attempt to accommodate the request where the order has not yet been dispatched and where the courier permits such change.

19. Contact Us

For shipping and delivery-related questions, please contact:

SAANVI COMPIFY
Owner: Subhadip Roy
Phone: +918509566662
Email: roy.subhadip143@gmail.com
Business Address: Rohini, Sankrail, Jhargram, 721143
Website: shop.saanvicompify.com

Please mention your Order Number when contacting us about a delivery.

20. Changes to This Policy

SAANVI COMPIFY may update or modify this Shipping & Delivery Policy from time to time to reflect changes in our delivery arrangements, logistics partners, business practices, or applicable legal requirements.

The updated version will be published on this page with the revised Last Updated date.